F.A.Qs
Frequently Asked Questions & Answers
Can I customize my shipping container?
Absolutely! From windows and doors to insulation, shelving, and electrical upgrades, we can tailor your container to your needs. Customizations require a 50% deposit, with the balance due upon delivery.
How long does delivery take?
Delivery timelines depend on container size, customization, and location. Standard containers typically ship within 1 to 7 days. Our team will give you an estimated delivery date within 24 to 48 hours when your order is confirmed..
Do you deliver nationwide?
Yes! We can deliver containers anywhere in the United States. Contact us for a personalized delivery quote.
What if my container arrives damaged?
If your container is damaged during shipping or does not match your order, contact us immediately. We can arrange inspections and guide you through repair, replacement, or return options.
Are your Containers durable and weatherproof?
Yes! Our containers are made from high-quality steel and are built to withstand harsh weather conditions, secure your goods, and last for years.
Who do I contact if I have questions?
Our friendly customer service team is ready to help! Reach out via email: info@cortensteelbox.com or our website contact form for support on orders, delivery, customization, or refunds.
How do I place an order for a shipping container?
You can place an order directly on our website by visiting our shop page or by contacting our sales team at sales@cortensteelbox.com. We’ll help you choose the right size, style, and any custom modifications you need.
Can I make changes to my order after it’s placed?
Minor adjustments may be possible if production hasn’t started, but custom features and upgrades are considered final once materials and labor are committed. Early communication helps us make changes smoothly.
Can I inspect my container before delivery?
While most customers receive containers directly at their site, we recommend inspecting it upon arrival. If there are any issues or damages, report them immediately so we can address them.
How do I pay for my container?
Payments can be made via Bank Wire and ACH
Are there any hidden fees?
No! All costs, including standard shipping and optional upgrades, are outlined upfront. Any additional costs will be clearly communicated before your order is finalized.
Do your containers come with a warranty?
We stand behind the quality of every container. Any defects in materials or workmanship discovered upon delivery are covered under our warranty policy. Click here to learn more about out Warranty.